Sotto
Your AI Phone Staff.
Voice-first AI ordering for restaurants. Handles calls, takes orders, answers questions — in any language, 24/7. Never miss a call again.
A KaritKarma ProductCore Capabilities
A phone staff that never calls in sick.
Sotto handles every incoming call with the knowledge of your best employee and the patience of a saint. Voice AI that actually understands food service.
Voice AI Ordering
Natural voice conversations that take orders, handle modifications, and confirm details like a trained staff member
Multi-Language Support
Handles orders in Bengali, English, and other languages with native-level fluency and dialect awareness
Menu Intelligence
Understands your full menu, suggests upsells, handles dietary restrictions, and answers ingredient questions
Order Management
Complete order lifecycle from voice capture to kitchen ticket with real-time status tracking and modifications
Analytics Dashboard
Call volume, order patterns, peak hours, popular items, and revenue insights to optimize your operations
POS Integration
Direct integration with major POS systems so orders flow seamlessly from voice to kitchen without manual entry
The Flow
From ring to kitchen, fully automated.
Every call is answered instantly, every order is captured accurately, and every ticket reaches your kitchen without human bottlenecks.
Customer calls restaurant
Your existing phone number rings and Sotto picks up instantly — no hold music, no wait time
Sotto AI answers
Natural voice conversation in the caller's language with full knowledge of your menu and policies
Takes order via voice
Captures items, handles modifications, suggests add-ons, confirms dietary needs, and reads back the order
Sends to POS/kitchen
Order is instantly sent to your POS system and kitchen display — ready to prepare without manual entry
Built on KaritKarma Platform
Powered by 6 platform services.
Sotto is built on the same enterprise infrastructure that powers all KaritKarma products — battle-tested, scalable, and secure.
Wenme
Identity & Auth
Darwan
Authorization
BitsPath Voice
Voice Infrastructure
BitsPath
Communications
LoneSock Pay
Payment Processing
Loom
Commerce Engine
See how Sotto transforms restaurant operations.
Real data, real results. Learn how Sotto reduced missed calls to zero, increased order accuracy, and freed up staff for in-house service.
Read Case StudyGet Started
Never miss another order.
Let Sotto handle your phone orders 24/7 in any language while your staff focuses on in-house guests. Set up in under a day.